FAQ

ABOUT US

Welcome to Angie O'Leary's Boutique!

All of our designs are crafted by hand, so no two items will be identical. Please allow for slight variances from what you see in our photos,this assures That each garment we produce is unique. We take great pride in our products and use 100% cotton, boutique quality tees, ruffled tees, baby suits, blankets etc. 

MONOGRAMMED CLOTHING 

Since our designs are hand crafted, we can monogram a name on clothing designs to create a personalized garment for that person. Please review the name you want placed on the shirt before ordering. We use the exact name given to us through the order, therefore, we are not liable for spelling errors. Monogrammed products cannot be refunded.  

SHIPPING & DELIVERY

Orders are packaged and shipped Monday-Friday only. Since our shirts are embroidered and custom made please allow 2-7 days Business Days for the production of your order. Once your order is complete, we will ship it out immediately. If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed.

  • All items purchased through Angie O'Leary's boutique are shipped via USPS. Items are shipped to the address provided at checkout or Etsy. so please be sure your address is correct.

  • Standard delivery to Alaska, Hawaii, and P.O. Boxes addresses usually arrives within 5 - 13 business day from the shipped date, excluding holidays.

  • Standard delivery usually arrives within 3 - 6 business days from the shipped date, excluding holidays. Please allow 5-7 BUSINESS DAYS handling time.

  • In order for items to arrive in time for a event or special occasion, please allow 3 weeks before the event to assure your items arrive on time. RUSH orders maybe place for additional cost of $5-$25 depending on the size of the order.

We take filing return claims very seriously. If there is an error with your product, we kindly ask that you notify us within 48 hours of receiving your product. We will require you to take pictures of ALL ITEMS including mailer, packaging, and shirts. We will need ALL items sent back to its original packaging & shirts so a claim can be filed. We will not be held liable for packages opened with, pens, markers, utensils, knives, etc. We ship in poly mailers and cello bags to protect your orders, please be careful when opening your packages. 

RETURNS AND EXCHANGES
Exchanges and Cancellations
You may request a cancellation within 24 hours of purchase.
We Don't Accept Returns
Each item is made to order. For this reason, we cannot accept returns or refunds.Please contact me within 3 days after delivery for exchanges due to error on Our part. We will be happy to resolve any issues that were made by Us.

All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached. All returned items must be accompanied by the return form sent..

Monogrammed items cannot be refunded. Please Check your Spelling and email messages that come your way in case we missed a detail.

TRACKING YOUR ORDER

As soon as your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier's website.

 

100% SECURE ORDERING 

The Wix Stores checkout process is secured by HTTPS / TLS encryption and it is safe for your customers to purchase from your Wix site. 

TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.

Additionally, Wix Stores only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).

 

PRIVACY POLICY

Angie O'Leary's Boutique operates www.angieolearysboutique.com.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our service, www.angieolearysboutique.com.

If you choose to use our service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

 

© 2019 by Angie O'Leary's Boutique. 

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